Privacy Policy
1. Introduction
Pretty Chic Custom Creations (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, and purchase our products. By accessing or using our website, you agree to this Privacy Policy.
2. Information We Collect
We may collect personal information that you voluntarily provide to us when you register on our website, place an order, subscribe to our newsletter, or contact us for any reason. The personal information we may collect includes:
- Name
- Email address
- Mailing address
- Phone number
- Payment information
- Any other information you choose to provide
We may also collect non-personal information such as your IP address, browser type, operating system, and browsing habits through cookies and similar tracking technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To process and fulfill your orders
- To manage your account
- To respond to your inquiries and provide customer support
- To send you promotional information, newsletters, and other marketing communications
- To improve our website, products, and services
- To analyze website usage and enhance user experience
4. Disclosure of Your Information
We may share your information with third parties in the following circumstances:
- With service providers who perform services on our behalf, such as payment processors and shipping companies
- To comply with legal obligations, such as responding to a subpoena or court order
- To protect our rights, property, or safety, or that of our users or others
- In connection with a merger, sale, or transfer of all or a portion of our business assets
5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control cookies through your browser settings and other tools.
7. Your Rights
Under South African law, you have the right to:
- Access the personal information we hold about you
- Request the correction of inaccurate information
- Request the deletion of your personal information
- Object to the processing of your personal information
- Withdraw your consent to our processing of your personal information
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked websites you visit.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us by filling in the contacts form.